We want you to be completely satisfied with your diamond jewelry purchase. If for any reason you are not entirely happy with your purchase, we offer a flexible return policy.
Timeframe: Items must be returned within 30 days of the delivery date.
Condition: The item must be in its original condition, unworn, and undamaged. Any alterations or modifications made to the jewelry will void the return policy.
Proof of Purchase: A valid proof of purchase, such as the original receipt or order number, is required for all returns.
Non-Returnable Items: Customized or engraved items are non-returnable unless there is a manufacturing defect or an error on our part.
Refunds:
Once your returned item is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
Approved Refunds: If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
