Shipping & Returns
Shipping Policy
Thank you for shopping at KSF Jewel! We want to ensure a seamless and enjoyable shopping experience for our customers. Please take a moment to review our shipping policy.
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1. Services Courier:
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We have teamed up with top shipping experts like Fedex, DHL-Bluedart, DTDC & others who are our “partners in customer commitment.”
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2. Processing Time:
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All orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Rates:
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We offer free standard shipping on all orders within your country/region.
Expedited shipping options are available at an additional cost and can be selected during checkout.
4. Shipping Methods:
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We use reputable carriers to ensure the safe and timely delivery of your order.
Standard shipping typically takes 2 business days.
Expedited shipping options are available for faster delivery.
5. Order Tracking:
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Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
6. Delayed or Lost Packages:
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In the rare event that your package is delayed or lost in transit, please contact our customer support team at ksfjewel7@gmail.com for assistance.
7. Customs and Duties (for International Orders):
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International customers are responsible for any customs and import duties that may apply to their order.
We cannot predict or control these charges, and they are the sole responsibility of the customer.
8. Address Accuracy:
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Please ensure that your shipping address is accurate and complete.
KSF Jewel is not responsible for orders shipped to incorrect addresses provided by the customer.
9. Shipping Notifications:
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You will receive email notifications at key stages of your order, including confirmation, shipment, and delivery.
10. Returns Due to Shipping Issues:
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If your order is returned to us due to an incorrect address or delivery issues, additional shipping charges may apply for reshipment.
If you have any further questions or concerns about our shipping policy, please contact our customer support team at ksfjewel7@gmail.com or call/whatsapp- +91 7990217309.
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Thank you for choosing KSF Jewel!
Return & Exchange Policy
We want you to be completely satisfied with your purchase from KSF Jewel. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy. You can return or exchange your item within 30 days of purchase. Please note that returned items must be in their original condition and packaging. Contact our customer service team to initiate a return or exchange.
