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Store Policy

Customer Care

Welcome to KSF JEWEL Customer Care Services

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  At KSF JEWEL, we understand that every piece of jewelry holds sentimental value,

and your satisfaction is our utmost priority. Our dedicated customer care team is committed to providing you with an unparalleled experience, ensuring that your queries and concerns are addressed promptly and effectively.

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Why Choose KSF JEWEL Customer Care:

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Expert Gemologists: Our customer care team includes experienced gemologists who are passionate about diamonds and jewelry. They are here to offer expert advice, guidance, and information about our exquisite diamond collections.

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Personalized Assistance: We recognize that each customer is unique. Our customer care representatives are trained to provide personalized assistance, helping you choose the perfect diamond jewelry that aligns with your style and preferences.

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Diamond Education: Curious about the 4 Cs (cut, color, clarity, and carat weight) or other aspects of diamonds? Our team is well-versed in diamond education and is ready to share their knowledge to ensure you make an informed decision.

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Order Tracking: Stay informed about the status of your order with our easy-to-use order tracking system. Know exactly when your dazzling piece of diamond jewelry will arrive at your doorstep.

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Secure Transactions: Your security is paramount to us. Experience worry-free transactions with our secure payment methods and data protection measures.

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Hassle-Free Returns: Not completely satisfied with your purchase? Our customer care team will guide you through our hassle-free return process, ensuring a smooth and straightforward experience.

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How to Reach Us:

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Live Chat: Connect with a knowledgeable representative instantly by visiting our website and using our live chat feature.

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Email: Drop us an email at ksfjewel7@gmail.com for any inquiries or assistance.

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Phone: Call our dedicated customer care hotline at +917990217309 to speak directly with one of our diamond experts.

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    At KSF JEWEL, we are dedicated to making your diamond jewelry experience as exceptional as the pieces we offer. Elevate your moments with the brilliance of diamonds, supported by the unparalleled care of KSF JEWEL Customer Care Services.

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Privacy & Safety

  At KSF JEWEL, we take your privacy and safety seriously. We are committed to safeguarding your personal information and ensuring a secure and enjoyable online shopping experience. Read on to understand our privacy practices and the measures we take to prioritize your safety.

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Secure Transactions: We use industry-standard encryption technology to protect your payment information during online transactions. Our secure checkout process ensures that your financial details are transmitted safely, giving you peace of mind when making a purchase.

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Data Protection: Your personal information is handled with the utmost care. We employ strict data protection measures to safeguard your details from unauthorized access, disclosure, alteration, and destruction. Rest assured, your data is in safe hands.

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Information Collection: We collect only the necessary information required to process your orders and provide a personalized shopping experience. Your data is used responsibly and in accordance with applicable privacy laws.

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Cookie Usage: Cookies are used on our website to enhance your browsing experience. These cookies help us understand your preferences and improve our site's functionality. You have the option to manage cookie settings to suit your preferences.

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Third-Party Links: Our website may contain links to third-party sites. While we strive to link to reputable sources, we are not responsible for the privacy practices or content on these external sites. Please review the privacy policies of any linked websites.

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Communication Preferences: We respect your communication preferences. You have the option to subscribe or unsubscribe from newsletters and promotional emails. Rest assured, your email address will not be shared with third parties without your consent.

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Secure Account Access: Your account security is vital. Choose a strong, unique password and keep your login details confidential. We recommend regularly updating your password to enhance account security.

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Children's Privacy: Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information, please contact us immediately.

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Policy Updates: We may update our Privacy & Safety Policy periodically. Stay informed about any changes by reviewing the policy on our website. Your continued use of our services implies acceptance of any updated policies.

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For any privacy-related inquiries or concerns, please contact our Privacy Team at ksfjewel7@gmail.com.

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    At KSF JEWEL, your privacy and safety are our top priorities. Experience the beauty of our diamond jewelry with confidence, knowing that your information is protected by our commitment to excellence in privacy and security.

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Wholesale Inquiries

Thank you for considering KSF JEWEL for your wholesale diamond jewelry needs. We welcome the opportunity to collaborate with retailers, distributors, and businesses looking to offer our exquisite diamond collections to their clientele. Explore the benefits of partnering with us for your wholesale requirements.

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Exceptional Quality: At KSF JEWEL, we pride ourselves on delivering diamond jewelry of unparalleled quality. Our pieces are meticulously crafted with precision, showcasing the brilliance and sophistication that defines our brand.

 

Wide Range of Collections: Discover a diverse selection of diamond jewelry collections, ranging from classic and timeless pieces to modern and trendy designs. Our extensive catalog ensures that you can cater to various customer preferences and trends.

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Competitive Pricing: Benefit from competitive wholesale pricing structures that allow you to maximize your margins while providing your customers with exceptional value. Our commitment to fair and transparent pricing sets us apart in the industry.

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Customization Options: We understand the importance of offering unique and exclusive products. Explore customization options to create bespoke diamond jewelry that aligns with your brand identity and resonates with your customer base.

 

Dedicated Account Managers: Receive personalized support from our dedicated wholesale account managers. They are available to assist you with product selection, order processing, and any inquiries you may have, ensuring a seamless partnership experience.

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Flexible Order Quantities: Whether you're a small boutique or a larger retailer, we accommodate various order quantities to suit the scale of your business. Benefit from the flexibility to adapt to your market's demands.

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Exclusive Promotions and Events: Stay informed about exclusive promotions, events, and product launches tailored for our wholesale partners. Take advantage of special offers and opportunities to enhance your product offerings and attract new customers.

 

Easy Ordering Process: Our streamlined online ordering system makes it easy to place and track wholesale orders. Access real-time inventory information, track shipments, and manage your account effortlessly.

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To initiate a wholesale partnership with KSF JEWEL, please fill out our Wholesale Inquiry Form here, and one of our account managers will get in touch with you promptly.

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For additional information or inquiries, feel free to contact our Wholesale Team at ksfjewel7@gmail.com.

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Partner with KSF JEWEL to bring the brilliance of our diamond collections to your customers and elevate your business to new heights. We look forward to building a successful and lasting partnership with you.

Payment Methods

- PAYPAL

- Offline Payments

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